I noticed yesterday that I was listed as Basic. Mysterious. I sent e-mail asking what's up, and telling them the date it was posted to my credit card (after pulling the statement to make sure it was not All Just a Dream). I received a prompt reply saying, yup, I had paid, yup, my account wasn't showing that, and that they'd manually credited me with a year starting yesterday. I dutifully closed the support request.
Today, I get an e-mail from accounts saying my Paid account has expired.
This is annoying.